Study of Performance Measurement in the Outsourcing Decision

Name: Study of Performance Measurement in the Outsourcing Decision
Brand: ELSEVIER LTD
SKU: 398844
Price: 48.87 EUR
Availability: InStock

RONAN MCLVOR

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ISBN

9781856176804

Mladinska knjiga ID

398844

Leto izida

2009

Datum izida

30.05.2009

Velikost (šxdxv)

150 × 200 × 10

Status dobavljivosti

Na zalogi pri dobavitelju

Jezik

ANG

Založnik

ELSEVIER LTD

Avtor

RONAN MCLVOR

Opis

Outsourcing is a key issue for many organizations having moved from the contracting out of peripheral activities such as cleaning to more critical areas such as design and marketing. This report offers a framework which incorporates both qualitative and quantitative performance measures that can be used in the outsourcing process.Outsourcing is a key issue for many organizations having moved from the contracting out of peripheral activities such as cleaning to more critical areas such as design and marketing. This report is for managers and people in finance and accounting functions and takes a practical approach in developing a framework and then applying this framework in an actual organization which makes it easier for practitioners to understand. This report provides a framework which incorporates both qualitative and quantitative performance measures that can be used in the outsourcing process. This research is of value to commercial and public sector organizations as well as academics as it provides insights for organizations considering outsourcing that will enable them to assess service levels throughout the contract.