Study of Performance Measurement in the Outsourcing Decision
Study of Performance Measurement in the Outsourcing Decision
RONAN MCLVOR
Study of Performance Measurement in the Outsourcing Decision
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Poglej vseISBN
9781856176804Mladinska knjiga ID
398844Leto izida
2009Datum izida
30.05.2009Velikost (šxdxv)
150 × 200 × 10Status dobavljivosti
Na zalogi pri dobaviteljuJezik
ANGTeža
300 gZaložnik
ELSEVIER LTDAvtor
RONAN MCLVOROpis
Outsourcing is a key issue for many organizations having moved from the contracting out of peripheral activities such as cleaning to more critical areas such as design and marketing. This report offers a framework which incorporates both qualitative and quantitative performance measures that can be used in the outsourcing process.Outsourcing is a key issue for many organizations having moved from the contracting out of peripheral activities such as cleaning to more critical areas such as design and marketing. This report is for managers and people in finance and accounting functions and takes a practical approach in developing a framework and then applying this framework in an actual organization which makes it easier for practitioners to understand. This report provides a framework which incorporates both qualitative and quantitative performance measures that can be used in the outsourcing process. This research is of value to commercial and public sector organizations as well as academics as it provides insights for organizations considering outsourcing that will enable them to assess service levels throughout the contract.
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