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DASU, SRIRAM,CHASE, RICHARD

Helps you understand consumer psychology to drive profits and growth. This title explains how consumers perceive services and shows you how toenhance the customer experience - every time. It identifies and demystifies the psychological triggers behind cus

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Redna cena 44,46 €
Znižana cena 44,46 € Redna cena
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Na zalogi v poslovalnicah takoj ali preko spletnega naročila
Status dobavljivosti: 7-10 delovnih dni

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ISBN

9780071809931

Mladinska knjiga ID

9780071809931

Leto izida

2013

Datum izida

16.08.2013

Število strani

240

Status dobavljivosti

7-10 delovnih dni

Založnik

McGraw-Hill Education - Europe

Avtor

Dasu, Sriram,Chase, Richard

Dimenzije

235 x 163 x 21

BIC

KJSU

Opis

Helps you understand consumer psychology to drive profits and growth. This title explains how consumers perceive services and shows you how toenhance the customer experience - every time. It identifies and demystifies the psychological triggers behind customer behavior.

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O avtorju

*DASU, SRIRAM,CHASE, RICHARD

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