Further, it discusses the relevant ‘backstage’ tasks involved in using complaint information to achieve quality improvements and cost reductions through complaint analysis, controlling and reporting.
STAUSS, BERND,SEIDEL, WOLFGANG
Effective Complaint Management
Further, it discusses the relevant ‘backstage’ tasks involved in using complaint information to achieve quality improvements and cost reductions through complaint analysis, controlling and reporting.
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9783319987040Mladinska knjiga ID
9783319987040Leto izida
2019Datum izida
18.02.2019Število strani
495Status dobavljivosti
7-10 delovnih dniZbirka
Management for ProfessionalsJezik
EnglishZaložnik
Springer International Publishing AGAvtor
Stauss, Bernd,Seidel, WolfgangDimenzije
166 x 242 x 31BIC
KJC,KJSUOpis
Further, it discusses the relevant `backstage' tasks involved in using complaint information to achieve quality improvements and cost reductions through complaint analysis, controlling and reporting. 495 pages, 203 Illustrations, color; 20 Illustrations, black and white; IX, 495 p. 223 illus., 203 i
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