43 rezultatov
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Chief Customer Officer 2.0(2015) BLISS, JEANNEA Customer Experience Roadmap to Transform Your Business and Culture Chief Customer Officer 2. 0 will give you a proven framework that has launched and advanced the customer experience transformation in businesses in every vertical around the world.Vezava: Trda32,24 € -
Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business(2013) DASU, SRIRAM,CHASE, RICHARDHelps you understand consumer psychology to drive profits and growth. This title explains how consumers perceive services and shows you how toenhance the customer experience - every time. It identifies and demystifies the psychological triggers behind cusVezava: Trda44,85 €







