Zbirka: Storitve za kupce

43 rezultatov

  • Ogled izdelka
    Chief Customer Officer 2.0(2015) BLISS, JEANNE
    A Customer Experience Roadmap to Transform Your Business and Culture Chief Customer Officer 2. 0 will give you a proven framework that has launched and advanced the customer experience transformation in businesses in every vertical around the world.
    Vezava: Trda
    32,24 €
  • Ogled izdelka
    Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business(2013) DASU, SRIRAM,CHASE, RICHARD
    Helps you understand consumer psychology to drive profits and growth. This title explains how consumers perceive services and shows you how toenhance the customer experience - every time. It identifies and demystifies the psychological triggers behind cus
    Vezava: Trda
    44,85 €
  • Ogled izdelka
    Brilliant Customer Service(2010) STEVENS, DEBRA
    Vezava: Mehka
    21,02 €