Storitve za kupce

54 rezultatov

  • Ogled izdelka
    Smrtonosna zdravila in organizirani kriminal: kako vsemogočne farmacevtske korporacije spodkopavajo javno zdravstvo(2019) PETER GOTZSCHE
    Vezava: Mehka
    29,50 €
  • Ogled izdelka
    This is Marketing: You Can't Be Seen Until You Learn To See(2018) SETH GODIN
    Vezava: Mehka
    23,61 €
  • Ogled izdelka
    Uncommon Service: How to Win by Putting Customers at the Core of Your Business(2012) FRANCES FREI
    Vezava: Trda
    36,98 €
  • Ogled izdelka
    The Thank You Economy(2011) GARY VAYNERCHUK
    Vezava: Trda
    34,74 €
  • Ogled izdelka
    Raving Fans!(1998)
    Vezava:
    13,88 €
  • Ogled izdelka
    Customer Relationship Management(2011) RASTOGI, EKTA
    Vezava: Mehka
    32,03 €
  • Ogled izdelka
    Design. Think. Make. Break. Repeat.(2018) TOMITSCH, MARTIN,WRIGLEY, CARA
    This book is the first comprehensive collection of methods, tools and templates used when designing new products or services.
    Vezava: Mehka
    44,78 €
  • Ogled izdelka
    Thinking in Services(2018) IQBAL, MAJID
    We think we know services — not a day goes by without using them — until we have to design them. It is then that their realities confront us, teasing us sometimes. While services have always been `designed’, the qualities of their designs are more importa
    Vezava: Mehka
    46,27 €
  • Ogled izdelka
    New Customer Experience Management(2022) YORGOV, IVAYLO
    A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales service program focused on proactively addressing customers’ needs in a personalized way.
    Vezava: Trda
    196,88 €
  • Ogled izdelka
    diamond in the rough(2023) BELLEGHEM, STEVEN VAN
    In this book you will learn in very concrete steps and clear tips on how you can develop a customer-oriented corporate culture.
    Vezava: Mehka
    44,79 €
  • Ogled izdelka
    Experience(2015) LOEFFLER, BRUCE,CHURCH, BRIAN
    Bring Disney-level customer experience to your organization with insider guidance The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer
    Vezava: Trda
    29,18 €
  • Ogled izdelka
    Come Back Culture – 10 Business Practices That Create Lifelong Customers(2022) YOUNG, JASON,MALM, JONATHAN,SCHULZE, HORST
    Want second looks, return visits, and lifelong customers at your business? These highly sought-after speakers and consultants provide valuable insights and practical ideas on how to create a business driven by hospitality and an environment that keeps peo
    Vezava: Trda
    25,00 €
  • Ogled izdelka
    Call Centers For Dummies(2010) BERGEVIN, REAL,KINDER, AFSHAN,SIEGEL, WINSTON,SIMPSON, BRUCE
    Vezava: Mehka
    26,39 €
  • Ogled izdelka
    New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company(2008) MICHELLI, JOSEPH, PHD
    When it comes to quality, style, and service, The Ritz-Carlton Hotel Company has set the gold standard for delivering the highest level of customer experience. This book features the five key principles behind The Ritz-Carlton Hotel Company's success and
    Vezava: Trda
    30,56 €
  • Ogled izdelka
    Ten Principles Behind Great Customer Experiences, The(2012) WATKINSON, MATT
    Vezava: Mehka
    34,45 €
  • Ogled izdelka
    Trusted Advisor(2002) MAISTER, DAVID H.,GALFORD, ROBERT,GREEN, CHARLES
    In order to survive, today's professionals must earn the trust of their clients and re-earn it throughout their careers. Now David Maister, the famed ""guru's guru,"" joins forces with a pair of elite consultants to deliver a dynamic must read for success
    Vezava: Mehka
    23,61 €
  • Ogled izdelka
    Customer Relationship Management(2013) PEELEN, ED,BELTMAN, ROB
    Vezava: Mehka
    143,86 €
  • Ogled izdelka
    Customer Success Pioneer(2019) LUCAS, KELLIE
    Find the right path the first time! Use this transformation handbook to navigate your way through the first year of defining, establishing and expanding a world-class Customer Success function for your company.
    Vezava: Mehka
    18,37 €
  • Ogled izdelka
    Inbound Organization - How to Build and Strengthen Your Company's Future Using Inbound Principles(2018) TYRE
    Vezava: Trda
    30,54 €
  • Ogled izdelka
    Winning on Purpose(2021) REICHHELD, FRED,DARNELL, DARCI,BURNS, MAUREEN
    Vezava: Trda
    35,37 €

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