Librarian As Information Consultant: Transforming Reference for the Information Age

Name: Librarian As Information Consultant: Transforming Reference for the Information Age
Brand: ALA EDITIONS
SKU: 493610
Price: 58.98 EUR
Availability: InStock

ANNE SARAH MURPHY

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58,98 €

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58,98 €

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ISBN

9780838910863

Mladinska knjiga ID

493610

Leto izida

2011

Velikost (šxdxv)

150 × 200 × 10

Status dobavljivosti

Na zalogi pri dobavitelju

Jezik

ANG

Založnik

ALA EDITIONS

Avtor

ANNE SARAH MURPHY

Opis

Library users evolving information needs and their choice of search methods have changed reference work profoundly. Today s reference librarian must work in a whole new way not only service-focused and businesslike, but even entrepreneurial. Murphy innovatively rethinks More...the philosophy behind current library reference services in this thought-provoking book, which
Rebrands reference librarianship on the model of a consulting business, providing a renewed vision of the reference desk by treating patrons as clients
Spells out the importance of the patron s voice, and details methods for building and maintaining relationships with patrons
Identifies the reference librarian s competitive advantage over Web search engines and shows how to capitalize on it Murphy adapts existing business practices and programs to the context of the library, allowing frontline staff and administrators in any type of reference department to monitor and continuously improve their library s services.