729 rezultatov
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Hug Your Customers(2004) MITCHELL, JACKFrom small independent businesses to established conglomerates, this title offers a tool for ensuring repeat business.Vezava: Mehka18,21 € -
Call Centers For Dummies(2010) BERGEVIN, REAL,KINDER, AFSHAN,SIEGEL, WINSTON,SIMPSON, BRUCEVezava: Mehka26,62 € -
Crisis, Issues and Reputation Management(2014) GRIFFIN, ANDREWHandle crisis effectively, learn to manage reputation, and resolve issues with minimum damage and disruption to your business with this definitive handbook.Vezava: Mehka66,51 € -
Marketing: The Basics(2009) MOORE, KARL (MCGILL UNIVERSITY, CANADA),PAREEK, NIKETH (MCGILL UNIVERSITY, CANADA)Ranging from the essentials of e-commerce to more traditional marketing approaches, this updated introduction tells you everything you need to know about the aims and techniques of marketing in the 21st century.Vezava: Mehka43,33 € -
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New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company(2008) MICHELLI, JOSEPH, PHDWhen it comes to quality, style, and service, The Ritz-Carlton Hotel Company has set the gold standard for delivering the highest level of customer experience. This book features the five key principles behind The Ritz-Carlton Hotel Company's success andVezava: Trda37,84 € -
22 Immutable Laws Of Branding(2000) RIES, AL,RIES, LAURAEveryone knows that building your product or service into a bona fide brand is the only way to stand out in an insanely crowded marketplace. This book deals with branding, distilling complex theories and principles behind this key marketing term. It examiVezava: Mehka15,41 €
